A day with your
back office brain.
You’re on a roof, in a crawlspace or in a customer’s kitchen. Meanwhile a tech calls in sick, a unit ships late and a permit lands early. Here is the morning brief that catches all of it, with every change prepared for you to decide.
A sample home-services business with a few crews. Nothing here is a real customer, and nothing is sent or changed without you.
What changed today?
Turn a surprise on and watch the brief adjust. Every change is a recommendation for you to approve, adjust or ignore.
Systems in this story
- FoundationInboxGmail, Outlook
- FoundationFiles and notesGoogle Drive, OneNote, voice memos
- FoundationCalendarGoogle Calendar, Outlook
- ModuleTeam communicationSlack, Teams, text threads
- ModuleCrew schedulingScheduling tools
- ModuleProjects and spreadsheetsProject boards, Sheets, Excel
- ModuleHours and timesheetsPayroll and time tools
- ModuleAccounting and invoicesQuickBooks, Xero
- Illustrative onlyCustomer recordsCRM
- Illustrative onlyWebsite and marketingWebsite forms, ads
- Foundation
- Connected in the first build.
- Module
- Scoped and added separately.
- Illustrative only
- Shown for the story. Not part of a first build.
Good morning. Here’s your day.
Sample morning brief · 7:15 am · a quiet start- 01Prepared
8:30 meeting is prepped
The customer’s past emails, your quote and what was promised on the site visit are on one page, with the two questions they still have.
- 02Prepared
Crews are on schedule
Both crews checked in. Nothing to change this morning.
- 03Prepared
Thursday’s install is on track
The supplier confirmed the unit for Wednesday delivery. The crew and the customer are set.
- 04Drafted · not sent
Permit still pending
The garage-conversion permit is with the city. If nothing posts by Friday, a follow-up is drafted and ready.
- 05Drafted · not sent
Two hours reminders prepared
Two crew members did not submit yesterday’s hours. Reminder texts are written and waiting for your OK.
- 06Drafted · not sent
Warranty reply drafted
A customer asked whether last spring’s unit is still covered. The reply is assembled from the install record and the manufacturer’s terms. Not sent.
- 07Drafted · not sent
Overdue invoice reminder ready
One invoice is 14 days past due. The reminder is ready to review. Nothing is posted to the books.
- 08Drafted · not sent
New bid request started
A homeowner asked for a quote on a ductless install. The estimate draft is started from your two most similar past bids.
Anything I missed? B.O.B.
Sample day for a fictional home-services business. Schedule changes are recommendations for review, not automatic changes. Messages are drafted, not sent. Nothing is posted to the books. Connections to scheduling, hours, accounting and customer records are modules scoped separately; the first build connects inbox, files and calendar.
What would your
Tuesday look like?
Bring one example of the coordination that eats your week. We’ll talk through what your first brief would catch and what it would need to be connected to.
Let’s talk